browser wars v2?

Here is an interesting figure that I found when looking at my site stats.  Google Chrome visitors comprise 8.53% of my traffic.  Wow!  That is an amazing achievement for such a new browser to make that kind of a dent in usage. But then again, my friends and readers are all early-adopter geeks such as […]

customer service delights

In this day and age, it is a rarity that any company actually delights their customers.  A lot of companies like to talk about customer satisfaction, but very few actually deliver on these promises.  Perhaps companies like Twitter or Get Satisfaction are changing this paradigm by creating a face to the faceless brands and a […]